When will I begin receiving the discount?
 

Where can I go to print an application?

Who do I call to find out what programs I am eligible for?
 

Can I appeal a rejection?
 

Do I need to provide proof of program eligibility to qualify for the discount?
 

Do I need to send my documentation to anyone's attention?
 

Do I send the application to the telephone company?
 

Necesito enviar información adicional con la solicitud?
 

¿Puedo apelar un rechazo?
 

Does the application need to be in the telephone customers name or head of households name?
 

I am an assisted living manager and wish to apply for the Lifeline discounts for some of my residents. When I have the residents complete the application, do I need to mail them individually to the Lifeline Texas program?
 

My child receives benefits from a qualified program; as a parent do I automatically qualify?
 

Presenté la solicitud hace varios meses. ¿Por qué no estoy recibiendo mi descuento?
 

Soy administrador de vivienda asistida y deseo solicitar el descuento de Lifeline para algunos de mis residentes. Cuando los residentes completan la solicitud, ¿debo enviarla individualmente al Programa Lifeline de Texas?

I applied several months ago. Why am I not receiving my discount?