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Do I need to send additional information with my application?
Yes, in addition to sending a completed, signed application you should also send:

  • A copy of your entire telephone bill that contains your name and address

  • We recommend not sending your original telephone bill, as they will not be returned.

  • If you are self-enrolling because you are receiving benefits from a qualified program, you should include a copy
         of the documentation that shows you are receiving the benefit.

  • You will also need to complete and sign a Lifeline Certification form for the telephone discount.


  • Note: For the telephone discount, anyone in your household that is receiving benefits from a qualified program would make you eligible to receive the discount.

    You are only allowed to get one Lifeline benefit per household, not per person. A household is a group of people who live together and share income and expenses so if other non-household lifeline customers share the same address you must complete an IEH worksheet.

    If you are self-enrolling by qualifying based on your income, please provide:

  • A copy of your last year's tax return or;

  • 2 consecutive months of documentation that supports your total household income.