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Why does it take so long?
Once your application is approved it should not take more than 60 days for you to receive the discount.

The telephone provider is notified of your eligibility at the end of each month. Once your provider receives this notification, your provider must then place the discount on your next bill which may be 1-29 days from when they receive notification, depending on the billing cycle.
Article ID: 92 Article Created: 02-13-2008 08:52 AMLast Modified: 04-01-2017 11:10 AM

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