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If I move, can I still get the discount?
Yes, if you are a participant in a qualified program through HHSC, you should continue receiving your discount. You will need to contact HHSC to update your record if you have a new address and/or new telephone number and a lifeline certification will need to be completed.

If you are self-enrolled you should submit a new application package with the updated information including copies
of your new telephone bill to minimize any disruptions.

To contact the Texas Health and Human Services Commission:
          ◦ Call 2-1-1 for access to information about health and human services in your community.
          ◦ If you are calling from outside of Texas, or have technical difficulties when dialing 2-1-1 from your
            cell/mobile, voice-over-IP, or office location phone, please dial our toll free alternate access number at
            1-877-541-7905.
          ◦ Go to http://www.hhsc.state.tx.us/
Article ID: 80 Article Created: 02-13-2008 08:52 AMLast Modified: 05-09-2019 15:08 PM

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