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Frequently Asked Questions
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| If I move, can I still get the discount? |
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Yes, if you are a participant in a qualified program through HHSC, you should continue receiving your discount. You will need to contact HHSC to update your record if you have a new address and/or new telephone number and a lifeline certification will need to be completed.
If you are self-enrolled you should submit a new application package with the updated information including copies
of your new telephone bill to minimize any disruptions.
To contact the Texas Health and Human Services Commission:
◦ Call 2-1-1 for access to information about health and human services in your community.
◦ If you are calling from outside of Texas, or have technical difficulties when dialing 2-1-1 from your
cell/mobile, voice-over-IP, or office location phone, please dial our toll free alternate access number at
1-877-541-7905.
◦ Go to http://www.hhsc.state.tx.us/
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| Article ID: 80 |
Article Created: 02-13-2008 08:52 AM | Last Modified: 05-09-2019 15:08 PM |
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