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Frequently Asked Questions
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| Eligible Support Documentation for certification or recertification requests. |
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If you have been advised, you are required to provide income or program support along with your certification or recertification form you may provide one of the following items to support your eligibility:
If you qualify through a government program, please provide:
•A copy of a letter from a government agency showing eligibility for the qualified benefit
•A copy of a Medicaid card for the eligible individual
•Federal Public Housing rental agreement
•Documentation of tribe affiliation/participation
Note: A Lone Star Card is not an eligible document
***OR***
If you qualify through income, please provide:
•Copy of pay stub(s) from all employers for all members of the household covering three months in a row within the past twelve months.
•Your most recently filed tax return (must be signed) or W-2 form.
•A signed letter from each employer indicating your gross wages covering three months in a row within the past twelve months.
•Documentation of social security income within the last year.
•Copy of an unemployment form with eligibility dates covering three months in a row within the past twelve months.
•Copies of unemployment checks covering three months in a row within the past twelve months.
Please note that there are additional documents that can be provided along with an application not listed above that qualify for the state discount, but they are not acceptable as certification or recertification support. For further clarification please contact our call center at 866-454-8387.
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| Article ID: 161 |
Article Created: 12-12-2022 16:33 PM | Last Modified: 03-31-2025 15:52 PM |
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