FAQ Home
Submit a Question
Categories
English (42)
Spanish (42)
Search Articles
Advanced Search
Frequently Asked Questions
Search our FAQ to find resolutions to common issues.
Favorite Articles
Search Articles that you have marked as your favorite.
Main Page
I have been advised the identity verification I provided is not sufficient. What documentation is acceptable?
If you have received a request to provide identity verification it must include both your date of birth and social security number. You may provide a combination of documents if necessary to support both your date of birth and social security number or one form that provides both. The following is a list of acceptable documents you should provide:

          • Birth Certificate

          • Certificate of US Citizenship

          • Certificate of Naturalization

          • Government Assistance Program

          • Military discharge documentation

          • Prior year’s state or federal tax return

          • Prior year’s Tribal tax return

          • Statement of benefits from a qualifying program

          • Social Security Card or SSA

          • Unexpired Permanent Resident Alien Card

          • Unexpired US government military issued ID

          • Unexpired driver’s license

          •· Unexpired Passport

          • Unexpired Permanent Resident Card

          • Unexpired US government state issued ID

          • Unexpired US Tribal issued ID

          • Unexpired weapons permit

          • W2 from with the last 2 years

          • Unemployment/workers’ compensation statement

Any questions you may have can be referred to the Texas Low-Income Discount Administrator at 1-866-454-8387.
Article ID: 159 Article Created: 12-12-2022 11:42 AMLast Modified: 12-12-2022 11:55 AM

Print  Save  Notify Me  Delete from Favorites